Monday, December 29, 2008

Another Kindly Tech Support Tip

All you people out there thinking of calling technical support...
If we say the software is not compatible with certain other software and/or hardware, we mean it.
If by some means you are able to get it working on an unsupported configuration, congratulations, but that doesn't mean we guarantee or support its operation.
So don't call us and put the screw to us because it stopped working on your unsupported configuration and you think we should get it working again because somehow it worked for you before.
Thank you.

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