Tuesday, November 30, 2010

Tech Support Gripe

Maybe you've called tech support in the past. About the same problem. And you've done it several times. And you've spent three or four hours on the phone with us each time. Okay we get it. Don't repeat that over and over and over as I am trying to help you. I am trying to do my best for you right now.
Along the same lines, don't keep running down my company or its products to me while we are talking. Yes, I may agree with you that our company's products are crap, but you don't have to rub it in my face. I just work here, you know?
At the end of the day, I am going to go home, eat dinner, and forget about you, your problems, and everything else.

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